Booking Terms and Conditions

Contract of hire: This Contract of Hire is between the client and the owners of Rest Ashore. Please note that by signing the booking form and making a booking with the deposit, you have accepted these terms and conditions. You must ensure that ALL members of your party understand and comply with these terms and conditions. A legally binding contract has been entered into. The owners of Rest Ashore reserve the right to demand the immediate departure of any guests who fail to comply with these Terms & Conditions and for conduct deemed to be detrimental to the property.

Period of let: The let will commence at 5pm on day of arrival and will terminate at 10am on day of departure. The property is let for holiday purposes and only to the persons named on the booking form.     

Payment: A deposit of 20% of the cost of the holiday booking is required and is to be paid with the booking form. The balance is due 6 weeks before the start of your holiday. For bookings made less than 6 weeks before arrival, full payment is required on booking. This must be at least two working days before booking commences. We accept payment by Direct Bank Payment and cheque. We reserve the right to cancel a holiday booking where full payment has not been received in accordance with these terms.

Cancellation: Should the client wish to make a cancellation, the owners of Rest Ashore will seek to re-let the property for the hire period. If successful in doing so a full refund will be issued. If not, the deposit will be forfeited by the client. If the cancellation occurs less than 4 weeks prior to hire and the owners of Rest Ashore are unable to re-let for the period, then the entire hire charge will be forfeited by the client. Clients are strongly advised to take out a Holiday Cancellation Insurance Policy.

Liability: No liability is accepted for death or any personal injury. No liability is accepted for any other damage, loss, expense accidental or otherwise or inconvenience to you or any member of your party and/or your or their belongings, damage by or to any third party or for damage to any motor vehicle or its contents which may be suffered, incurred, arise out of or in any way connected with the let. No guarantee is given for the uninterrupted supply of utilities or Wifi provided by third parties during the let. In the unlikely event that the owners have to cancel the let and an alternative stay cannot be arranged they will reimburse the amount paid for the holiday. The terms of the Contracts (Rights of the Third Party) Act 1999 shall not apply to this contract.

Guest numbers: Bookings are accepted on condition that no more than 5 persons shall use the property, except by prior agreement in writing. Our property is principally designed for couples and family holidays and we reserve the right to refuse any booking which may in our opinion, by reason of numbers or composition, be unsuitable for the property concerned. No Stag or Hen Night Parties Will Be Accepted.

Lost property: Property left by guests after their departure will be held for 3 months then donated to a local charity shop.

Booking alteration: The owners of Rest Ashore reserve the right, in the interests of safety or any other reason beyond their control to cancel or alter arrangements made for you. In this unlikely event we guarantee to return to you any payment / charges made in full including the deposit. If we have a request from you to change the dates of the booking after confirmation has been issued, subject to the change being requested more than 6 weeks prior to the commencement of the holiday and have availability for those new dates there will be no charge for the change in booking.

Care of the property: You and the members of your party are responsible for taking care of the property during your stay. All equipment and contents must be left clean and tidy on departure (except linen/towels to be laundered). Any damages or breakages in the property are the joint responsibility of you and the member/s of your party that have caused the damage or breakage. The cost is payable upon demand and, subject to any incurred losses, not limited to loss of rental, interest and other consequential charges as may be incurred. Please arrange adequate holiday insurance to cover these potential costs. Minor breakages are not usually charged for being reasonable wear and tear but the hirer must report any damage before departure.

The property must be securely locked when you and the members of your party are out and care taken not to expose the property to any fire risk or other risk such as flooding. Rest Ashore operates a non-smoking policy throughout. In the event of any member of the party breaching the non-smoking policy a charge for additional cleaning and damage caused as a result will be made.

Right of entry: The owners of Rest Ashore reserve the right of entry to the property at all reasonable times for the purposes of inspection or to carry out essential repairs, cleaning and maintenance. External repairs may also take place during your stay.

Descriptions: The owners of Rest Ashore make every effort to describe it fairly but also anticipate possible changes. All descriptions, advertisements and representations are made in good faith but the owners reserve the right to make changes or alterations to the property as they deem necessary.

Complaints procedure: You must inform the Owners immediately if a problem arises and every effort will be made to rectify it as soon as possible so that you enjoy the rest of your holiday. In the event of breakdown of domestic appliances, plumbing, wiring, or any unforeseen occurrence or circumstance the Owners will not be required to pay any compensation, expenses of any kind.

Pet policy: Pets must be declared on the booking form. They are not allowed on the furniture or upstairs. Nor should they be left unaccompanied in or around the property. Please clean up any mess in the garden on your departure.

Data protection: You hereby consent to the processing and storing of personal details as recorded on this form as defined in the Data Protection Act.